Service Dispatcher
We are looking for a motivated individual with dispatch, leadership, and office experience. The successful candidate can handle multiple tasks at once and enjoys working and interacting with others as part of a team.
Responsibilities:
- Service call dispatcher
- Assist with Coins software operations/resolutions
- Evaluates service report audits as needed
- Manages/reviews service department reports (daily/weekly/monthly)
- Input, correct, generate tasks for technicians
- Customer care calls and resolution
- Database/information management (open jobs, technician hours/schedules, etc.)
- Dispatcher/auditor training
Requirements:
- Memory retention
- Strong work ethic
- Positive attitude
- Strong attention to detail
- Strong verbal and written communication skills
- Ability to work with a deadline
- Excellent organizational/multitasking skills
- Computer skills
- Associate degree or High School Diploma/GED with additional/applicable experience
Please submit resume to mike.meeuwenberg@qualityairinc.com.
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Comfort Systems USA, Inc., together with its subsidiaries, is an equal opportunity employer in all aspects of employment and prohibits discrimination and harassment of any type to all individuals regardless of race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We strive to foster a work environment that includes and embraces racial, ethnic and gender diversity and other individual differences. Our commitment to diversity and inclusion helps us attract and retain the best talent, enables employees to realize their full potential, and drives high performance through innovation and collaboration.