Mission / Values
Safety is Our Commitment to Our Team and to YOU!

At Quality Air we value team member safety equally with our premier productivity and quality. In 2001, Quality Air embarked on an aggressive safety program meeting the challenge to create a premier safety program that protects our employees’ well being and minimizes team member and company costs associated with safety incidents. In this effort we implemented the following.

  • Appointed a new full-time Safety Director
  • Formed a Safety Committee comprised of members from management, supervision and field team members who review incidents and evaluate safety trends; develop and implement new safety polices and procedures; audits and revise existing policies and programs; promote and implement safety incentive programs and set direction for annual safety goals.
  • Instituted a comprehensive safety training program covering an extensive list of topics including (but not limited to) -
  • Safety Attitude, PPE, Ladders, Ariel Lifts, Scaffolding, Fall Protection, Lift Trucks, Articulating Boom Vehicles, Leadership, Asbestos Awareness, Defensive Driving, Confined Space Entry, Excavations and Trenches, Welding and Compressed Gases, Material Handling, Hazard Communication, Bloodbourne Pathogens, Lock Out Tag Out, Electricity, Pressure Testing and more

    Our Comfort Systems USA Safety Team developed in house training called High Impact Training for Safety (HITS). This program follows the standards as outlined for completing OSHA 10-Hour training and is required of all team members every three years covering most of the topics listed above. The program, when taught by an approved OSHA trainer meets all the requirements to receive the OSHA 10 Hour card. This training was also developed with and approved by NCCER.

  • Regular on site visitations and team member mentoring.
  • Substance Abuse Program. All management and supervisory team members have been trained.
  • Safety Incentive Plan that focuses on both individual and group safety goal attainment.
  • Annual Safety Team Meetings with slogans that focus on goals emphasized for the coming year.
  • Pre-construction safety planning.
  • Weekly toolbox talks.
  • Communication vehicles such as quarterly newsletters, Lost-Time Tracking bulletin boards and weekly emails, and other written safety reports.

We continue to build a safety culture as an integrated part of how we do business. Our field team has learned to expect safe work behavior from themselves and their work mates. These efforts have had a dramatic effect on our overall safety record. Our OSHA incident rate has dropped from a high of 18.6 in 2000 to a record low of 1.39 in 2011 followed by 1.68 in 2012.

Quality Air has been honored with several awards for our safety program and excellent results. Listed below are a few highlights of our recognized success.

  • ABC’s S.T.E.P. Safety Program Platinum Level Achievement for 2005 through 2011.
  • ABC’s 2005 Award of Excellence for Safety
  • Comfort Systems USA’s Award for Outstanding Safety Performance - 1,000,000 hours worked without a lost time injury (Feb 2010 - July 2012)
  • Comfort Systems USA’s Award for Premier Safety Performance, 2004, 2006, 2011 and 2012.
Copyright © 2012 Quality Air Heating and Cooling, Inc.
3395 Kraft Ave SE · Grand Rapids · MI · 49512 · Ph: 616._956._0200 · Fax: 616._956._0955